Privacy Policy
Last updated: 12 October 2026
How ScaleOnTop collects, uses and protects the information you share with us.
Who we are
ScaleOnTop is a performance and growth marketing agency based in Surat, Gujarat, India. This website, scaleontop.com, is operated by ScaleOnTop. If you have any question about this policy or your information, write to us at hello@scaleontop.com.
Information we collect
Information you give us. When you use our contact form to request a growth audit or get in touch, we collect what you choose to submit: your name, company name, website, industry, email address, phone number, monthly marketing budget range, primary goal and message. We also keep records of emails or calls you have with us.
Information collected automatically. Like most websites, our hosting environment records technical information when you visit, such as your IP address, browser and device type, the pages you view and the date and time of your visit. This is used to keep the site secure and working properly.
How we use your information
- To respond to your enquiry and prepare your free growth audit.
- To discuss, propose and deliver our services if you choose to work with us.
- To keep our website secure, reliable and easy to use.
- To meet legal, tax and regulatory obligations.
We process the details you submit through our forms because you have asked us to contact you, and with your consent.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the website and our business, such as website hosting, email and form-handling providers, and only so far as needed for them to provide those services. We may also disclose information where the law requires us to, or to protect our legal rights.
Third-party services on this site
Some parts of this website load content from third parties. For example, the Contact page shows a Google Map, and pages may load fonts from Google. When your browser loads these, the provider may receive technical information such as your IP address. Their use of that information is governed by their own privacy policies.
Cookies
This website uses cookies and similar technologies that are necessary for it to function and be secure. If we add analytics or advertising tools in future, we will update this policy and, where required, ask for your consent first. You can control or delete cookies through your browser settings.
How long we keep your information
We keep enquiry details for as long as is reasonably needed to respond to you, to manage any working relationship, and to meet our legal and accounting obligations. If you would like us to delete your details sooner, ask us and we will do so unless we are required to keep them.
Security
We take reasonable steps to protect the information you give us. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, to delete it, or to stop contacting you, and you can withdraw consent you have given at any time. Email hello@scaleontop.com and we will respond within a reasonable time, subject to applicable law.
Children
This website is intended for business owners and professionals. It is not directed at children under 18, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. Continued use of the website after an update means you accept the revised policy.
Contact us
Questions about privacy? Email hello@scaleontop.com or write to ScaleOnTop, Surat, Gujarat, India.